I Scratched Yours: The Prevalence of Reciprocation in Feedback Provision on eBay

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I Scratched Yours: The Prevalence of Reciprocation in Feedback Provision on eBay

Many online systems for bilateral transactions elicit performance feedback from both transacting partners. Such bilateral feedback giving introduces strategic considerations. We focus on reciprocity in the giving of feedback: how prevalent a strategy of giving feedback is only if feedback is first received from one’s trading partner. The overall level of feedback activity clearly depends on the...

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Scratched Yours: The Prevalence of Reciprocation in Feedback Provision on eBay

Many online systems for bilateral transactions elicit performance feedback from both transacting partners. Such bilateral feedback giving introduces strategic considerations. We focus on reciprocity in the giving of feedback: how prevalent a strategy of giving feedback is only if feedback is first received from one’s trading partner. The overall level of feedback activity clearly depends on the...

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ژورنال

عنوان ژورنال: The B.E. Journal of Economic Analysis & Policy

سال: 2010

ISSN: 1935-1682

DOI: 10.2202/1935-1682.2470